Last updated: 26. October 2025

Privacy Policy

General Information

Your privacy is important to us. This Privacy Policy explains how Lean Delivery AG (“we”, “us”, or “our”) collects, uses, and protects your personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

If you have any questions about this Policy or your rights, you can contact us at:

Lean Delivery AG
Email: info@lean.delivery
Address: Hoehenweg 8, 6300 Zug, Switzerland

Data We Collect

We collect personal data that you provide to us directly, automatically through your use of our services, or from third parties when legally permitted.

Data you provide

  • Name and contact information (e.g., email address, phone number)
  • Account details (e.g., username, password)
  • Payment and billing information (if applicable)
  • Messages, feedback, or support requests

Data collected automatically

  • IP address and device information
  • Browser type and settings
  • Pages visited, actions taken, and time spent
  • Cookies and similar technologies (see Section 7)

Data from third parties

  • Analytics data (e.g., from Google Analytics)
  • Payment processors (e.g., Stripe, PayPal)
  • Authentication providers (if using third-party login)

How We Use Your Data

We use your personal data to:

  • Provide and maintain our services
  • Process payments and manage subscriptions
  • Communicate with you (support, updates, marketing — if you’ve opted in)
  • Improve and personalize our products
  • Ensure compliance with legal obligations

We only process personal data when we have a valid legal basis under the FADP and (if applicable) GDPR, such as:

  • Your consent
  • Performance of a contract
  • Legal obligations
  • Legitimate interests (e.g., to improve our services or prevent fraud)

What types of clients and industries do you work with?

The test drive event lets you experience the performance, features, and comfort of vehicles firsthand, helping you make an informed decision before buying. It's also a great chance to explore the latest automotive technologies and connect with experts.

Data Sharing and Disclosure

We do not sell your personal data. We may share data with trusted partners only when necessary for:

  • Service delivery (e.g., hosting, analytics, email delivery)
  • Payment processing
  • Legal compliance or government requests

All service providers are bound by confidentiality and data protection agreements that meet Swiss and EU standards.

Data Storage and International Transfers

Your data is stored securely in Switzerland or the EU. If we transfer your data abroad (for example, to a cloud service provider), we ensure it is protected by:

  • Adequate data protection decisions by the Swiss Federal Council or EU Commission, or
  • Standard Contractual Clauses approved by the relevant authorities

Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill the purposes outlined in this Policy
  • Comply with legal, accounting, or reporting obligations

When no longer needed, your data will be securely deleted or anonymized.

Your Rights

Under the Swiss FADP (and GDPR, if applicable), you have the right to:

  • Access your personal data
  • Rectify inaccurate or incomplete data
  • Request deletion (“right to be forgotten”)
  • Restrict or object to certain processing
  • Withdraw consent at any time (without affecting prior processing)
  • Data portability, where applicable

To exercise these rights, contact us at info@lean.delivery We will respond within 30 days as required by law.

Cookies and Tracking

We use cookies and similar technologies to:

  • Enable website functionality
  • Analyze site usage and performance
  • Remember your preferences

You can manage or disable cookies through your browser settings. Note: Disabling cookies may affect certain features of our site.

Security

We use technical and organizational measures to protect your data, including:

  • Encryption (SSL/TLS)
  • Access controls and authentication
  • Regular security audits and backups

However, no online transmission is 100% secure. You share data at your own risk, though we take all reasonable precautions to protect it.